Patmos (パトモス株式会社; “we,” “us,” or “our”) respects your privacy and handles personal information in accordance with Japan’s Act on the Protection of Personal Information and other applicable laws and regulations.
Personal information
Personal information means information that identifies an individual, such as a name, address, or telephone number. This includes information that can identify an individual when combined with other information.
Scope and information we collect
This policy applies to personal information handled in connection with inquiries, business and partnership discussions, recruitment applications, newsletter subscriptions, and similar interactions with us. We collect names, company or organization names, email addresses, inquiry categories and details, application information you provide, and other relevant information by appropriate means, to the extent necessary for the purposes described below.
How we use personal information
We use personal information to the extent necessary for the following purposes:
- (1) Responding to inquiries and providing related communications.
- (2) Considering business opportunities, proposing and providing services, fulfilling contracts, and communicating about our work.
- (3) Considering and communicating about collaborations and partnerships.
- (4) Assessing recruitment applications, communicating with applicants, and completing hiring procedures.
- (5) Sending newsletters and information about our products and services to people who have requested them.
- (6) Requesting and responding to feedback to improve our services.
Unless permitted by law, we will not use personal information beyond the scope necessary for these purposes without your consent. Any changes to the purposes of use will remain reasonably related to the original purposes, and we will notify you of or publicly announce the revised purposes.
Security
Our policy is to manage personal information appropriately and take necessary and appropriate security measures to prevent leaks, loss, damage, and unauthorized access. Please contact us using the details below with any questions about our security measures.
Retention and deletion
We retain personal information for as long as necessary to fulfill the purposes for which it is used. Unless retention is required by law or otherwise necessary, we endeavor to delete information without delay once it is no longer needed.
Outsourcing
We may outsource work to the extent necessary to achieve the stated purposes of use. In such cases, we appropriately manage and supervise our contractors, such as delivery service providers and manufacturing contractors.
Disclosure to third parties
Except for disclosures associated with outsourcing, we do not in principle provide personal data to third parties without your consent. Exceptions apply where disclosure is based on law or otherwise permitted under Japan’s Act on the Protection of Personal Information. We also check the legal basis and applicable conditions before responding to requests from public authorities.
Changes to this policy
We may review this policy in response to changes in laws, our business, or other relevant circumstances. We will post the updated policy and revision date on this website. Where a change requires notification or consent under applicable law, we will follow the required procedures.
Access, correction, and other requests
To the extent provided by law, you may request notification of the purposes of use, disclosure of personal data we hold about you, correction, addition or deletion of its contents, suspension of use or erasure, and suspension of disclosure to third parties. We also handle requests for disclosure of third-party provision records in accordance with the law.
Please contact us by telephone or email using the details below and tell us the type of request and the information concerned. We will respond without delay after confirming your identity and, where applicable, your representative’s authority to the extent necessary. If the law allows us to decline all or part of a request, we will notify you and endeavor to explain the reasons.
Contact
Please contact us below with any questions, concerns, complaints, or requests regarding our handling of personal information.
Patmos (パトモス株式会社) — Privacy inquiries
1F, 5-38-8 Yoyogi, Shibuya-ku, Tokyo 151-0053, Japan
Telephone: +81 3-5738-8057 (weekdays 10:00–17:00 Japan time, excluding Japanese public holidays)
Email: info@patmos.studio
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